I have this kind of problem:
When ZA connect to update antivirus signature i see the bar (on update window) that advance of one/two steps, then stop. After a while (10-20 seconds) it goes immediately to the end and begin to install update. When finished it says update complete. But when i check the signature on main tab it show always an older version.
Here my version:
20070506085000 of Antivirus dat files.
The antispyware seems ok. Here the version:
01.2007.10.2695.I have tried to do a clean uninstall and install the .362 version, but in this case the same happens and the signature of dat file is "empty", whitout no value.I use Italian version of ZASS.
Operating System:Windows XP Pro
Product Name:ZoneAlarm Internet Security Suite