ZoneAlarm currently causes PerfectDisk (Microsoft Certified defragmenter) to run slowly or appear to "hang". We currently recommend to our customers to temporarily remove/disable ZoneAlarm in order to run PerfectDisk - and this resolution is publically posted in our KB. However, we don't feel that temporarily removing/disabling ZoneAlarm is in the best interest of our common customers. I would appreciate if somebody from ZoneLabs would get in direct contact me with (my direct contact information can be found below) so that we can discuss this issue and try to identify what is going on and resolve.Regards,Greg HayesManager, Technical Solutions

Operating System:Windows XP Pro
Software Version:7.0
Product Name:ZoneAlarm Internet Security Suite

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Message Edited by SlyFox on 10-31-2007 01:32 PM