Results 1 to 3 of 3

Thread: AV says its updating but it lies; AS doesn't do anything anymore

  1. #1
    otrwrne Guest

    Default AV says its updating but it lies; AS doesn't do anything anymore

    I have my ZASS 7.0408.000 set for manual update.
    I run the update feature at least once a day.
    The AV says it is downloading and installing new files and afterward shows the current date on the AV/AS main page.
    The AS also says its downloading and installing files, but the AV/AS Main Page still shows Oct 30, even after the Update window shows files being downloaded and updated currently.
    However, on the Overview/Product Information Page, it shows AV
    DAT file version 20071015085000 and AS DAT file version 01.200710.2715.
    The engine and driver versions are up to date.
    Any suggestions for a computer novice?
    Thanks.
    Fujitsu Notebook P7010DZASS 7.0408.000Windows XP Pro

    Operating System:Windows XP Pro
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    eeight Guest

    Default Re: AV says its updating but it lies; AS doesn't do anything anymore

    I said I wasn't gona respond to this anymore, but...... I see you have .408, this version has a update bug in the program.
    Do yourself a favor and download the latest beta .448
    ,
    and
    install over that .408. this will "fix" your down loading problem.
    When you do, (if you decide to, install beta .448), use the "clean install" option, this will clear up all the files. It will also do a long update to get the new engine and dat files if you have dialup, if you have DSL or Cable, its no sweat.
    Once a final version is released, you can install it the same way, your original key will
    be picked up by the final. As
    for running out of beta key time, there will probably be another beta out before that,
    if no final is out by than. I've already installed 2 betas since .408 each hs worked with no problems. (.415, .448)

  3. #3
    Join Date
    Apr 2004
    Location
    East Coast of Florida - Lightening/Shark Bite Capital of the World
    Posts
    2,477

    Default Re: AV says its updating but it lies; AS doesn't do anything anymore

    Hi Eeight,Thank you very much for helping out.Hopefully you will decide to stay on, as you have EXCELLENT computer security knowledge that could really help ALL of OUR Valued Members here at the Forum. But, that is your decision.Have a Great Day!SlyFox
    "Politeness costs nothing and gains everything".

    Click here for ZA Support

    Avail. 24x7 - Excl. Holiday













Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •