I posted earlier that I couldn't update A/S and A/S:
"I have my ZASS 7.0408.000 set for manual update.
I run the update feature at least once a day.
The AV says it is downloading and installing new files and afterward shows the current date on the AV/AS main page.
The AS also says its downloading and installing files, but the AV/AS Main Page still shows Oct 30, even after the Update window shows files being downloaded and updated currently.
However, on the Overview/Product Information Page, it shows AV
DAT file version 20071015085000 and AS DAT file version 01.200710.2715.
The engine and driver versions are up to date.
Any suggestions for a computer novice?"
Replies on this board suggested that I use the beta .448 version of ZASS.
However, since I am not very computer savy, I decided I better stay away from a beta version.
Instead I e-mailed the problem to ZA and they told me to do a clean uninstall, remove all files, and delete several folders in the Windows folder and the System 32 folder.
I should then clean the temp file cache and then re-install, which I attempted to do.
attempts, I was able to re-install 7.0.408.000, but now it won't update and there is no A/V DAT file showing and the A/S DAT file version is 01.200701.795, so I am worse off than before.
Fujitsu Notebook P7010DWindows XP ProZASS Version 7.0.408.000TrueVector Version 7.0.408.000Driver Version 7.0.408.000Anti-virus Engine Number 3,
DAT file versionAnti-spy Engine Version 188.8.131.52, DAT file version .01.200701.795Anti-spam Version 184.108.40.20603
Operating System:Windows XP Pro
Product Name:ZoneAlarm Internet Security Suite