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Thread: constant update

  1. #1
    ddean Guest

    Default constant update

    After starting my computer in the morning (running Vista Premium), ZoneAlarm starts and gets stuck updating anti-virus/spyware.
    It seems to be in a perpetual state of updating and will not give a "complete" status.

    Message Edited by DDean on 11-13-2007 06:45 AM

  2. #2
    findley Guest

    Default Re: constant update


    <blockquote><hr>DDean wrote:
    After starting my computer in the morning (running Vista Premium), ZoneAlarm starts and gets stuck updating anti-virus/spyware.
    It seems to be in a perpetual state of updating and will not give a &quot;complete&quot; status.

    Message Edited by DDean on 11-13-2007 06:45 AM
    <hr></blockquote>

    DDean,
    Have you done a recent full scan in Safe Mode to rule out malware? If yes, have you tried resetting the data base?
    How to reset the ZASS Database
    Be aware that by doing this,
    you will lose your customizations and will need to reconfigure Zone Alarm.1. Boot your computer into the Safe Mode.2. Navigate to the c:\windows\internet logs folder.3. Delete the backup.rdb and iamdb.rdb files in the folder.4. Empty the Recycle Bin.5. Reboot into the normal mode.
    Regards,Findley


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