ZoneAlarm Security Suite 7.0.337. Program control at 'Max'. SmartDefense at "Auto". Windows XP, latest updates.
When I updated World of Warcraft recently, ZoneAlarm treated it as a new, unapproved program (which it seems to do with every program update.. that's not the issue here).
The problem is that whenever I'd start WoW after that, the ZoneAlarm program control warning would pop up, but then WoW would launch anyway before I could even click the "Allow" button, so the program remained untrusted. But because of ZoneAlarm, WoW would freeze up, and I couldn't even ctrl-alt-del or use any keys to try to get back to the desktop to click the Allow (WoW starts in full screen). In the end, the only recourse was to force the computer to reboot. This happened several times before I realized it was the security warning that was causing everything to hang. Manually configuring the approval in ZoneAlarm before starting WoW fixed the problem.
I presume this is a bug with ZoneAlarm? If it is, is this something already known, or should I report it? I didn't see any mention of World of Warcraft in the forums, but for all I know other applications may have displayed similar symptoms.
Operating System:Windows XP Pro
Product Name:ZoneAlarm Internet Security Suite