I recently updated to 7.0.426.000 internet security suite on WinXP SP2 box and now have this problem:
When running anti-spyware scan the anti-spyware scanner hangs at 53% on a file: C:\system volume information\catalog.wci\propstor.bk2
If I select skip the anti-spyware scan, the whole zone alarm application does not responding shuts down. Restart zonealarm and anti-spyware restarts the scan automatically and the problem repeats. Restart PC and Zone alarm restarts without anti-spyware actively scanning.
If I try another anti-spyware scan it will hang again although I have seen a different file in the same folder cause the hang.
An update of Anti-virus and anti-spyware definitions did not fix problem.
I did not have this problem with the prior 7.0.408.000 release.
So here is the question:
Why does ZA hang and how do I fix this problem.
Operating System:Windows XP Pro
Product Name:ZoneAlarm Internet Security Suite