Results 1 to 3 of 3

Thread: Quarantined Virus does not show as "treated" on overview page, Trial Page Missing! Why?

  1. #1
    miss Guest

    Default Quarantined Virus does not show as "treated" on overview page, Trial Page Missing! Why?

    The other day zone alarm quarantined
    a virus/trojan called
    Trojan-Downloader.JS.Psyme.hz because it could not be fixed. The next day I noticed that the zone
    zone alarm trial page which shows how many days are left with the trial version, and asks if I'd like to purchase, no longer appeared.
    Is this normal? Or is it possible the virus had something to do with this? Does zone alarm eventually stop showing that page?
    I have 9 days left using ZoneAlarm Internet Security Suite!
    Also, I noticed that the virus aka trojan called Trojan-Downloader.JS.Psyme.hz that is quarantined, does not show on the overview front page as a virus that has been treated?
    Shouldn't the front page show that ONE virus was treated, since
    it's in
    quarantine? I only see a six spies that were treated. Thanks

    Operating System:
    Windows XP Home Edition
    Product Name:
    ZoneAlarm Internet Security Suite


    Message Edited by Miss on 12-20-2007 06:36 AM

  2. #2
    martytx Guest

    Default Re: Quarantined Virus does not show as "treated" on overview page, Trial Page Missing!

    I have ZA AntiVirus, not Internet Security, but my overview page seems to be recording viruses just like yours.
    Several items have been quarantined,
    yet I still have zero viruses "treated".
    I'm guessing that a program containing a virus has to be "repaired" by ZA for it to count as being treated;
    items quarantined are not counted as treated.
    Again, this is how my ZAAV is behaving, whether it's right or wrong behavior!

  3. #3
    miss Guest

    Default Re: Quarantined Virus does not show as "treated" on overview page, Trial Page Missing!

    Hey, thanks Marty. That is very possible.
    I feel a bit better now. I thought maybe the virus had made changes to
    zone alarm. Thanks for getting
    back to me.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •