Last week I downloaded Zone Alarm's free
trial security suite. A few days later, a virus/trojan called
Trojan-Downloader.JS.Psyme.hz was detected, but quarantined because Zone Alarm was unable to repair the problem. A few days later, I noticed several
error messges were being logged each time the anti-virus program was ran my computer, which state the following:
Anti-virus attempted but failed to scan a file and/or system for viruses
Date / Time
2007/12/21 17:19:40-6:00 GMT
Error: The parameter is incorrect.
Windows XP Home Edition
ZoneAlarm Internet Security Suite
I upgraded to the
paid Zone Alarm Security Suite
and seem to still have the same problem. Does this mean Zone Alarm is not actually scanning my entire computer for viruses and trojans? If I uninstall and reinstall with the trojan in quarantine, will it infect my computer again? What can I do to correct the problem as it continues to exist. Also, I have several of these error messages in logged archives. Thank you for your time.
Message Edited by Miss on 12-28-2007 11:15 AM
Message Edited by Miss on 12-28-2007 11:38 AM
Message Edited by Miss on 12-28-2007 06:38 PM