I recently re-installed ZA Internet Security Suite 7.0.462.000 as a clean install.
The program would update but not the Anti-Virus or Anti-Spyware. ZA would show progress but then seem to hang. The downloading update progress circle would continue to circle around without downloading AV updates.
ran C C l e a n e r. It found two dll files were missing for ZA. C C l e a n e r fixed this problem. Restarted computer. Now, Anti-virus and Anti-Spyware update correctly.
Operating System:Windows 2000 Pro
Product Name:ZoneAlarm Internet Security Suite