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Thread: Why won't virus scan and spyware scan actually scan files?

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  1. #1
    yodermr Guest

    Default Why won't virus scan and spyware scan actually scan files?

    It just churns for hours on end while the "Files Scanned" count remains at zero. Also when I click skip scan it ignores me.

    Thanks for the help
    Mark

  2. #2
    findley Guest

    Default Re: Why won't virus scan and spyware scan actually scan files?


    <blockquote><hr>yodermr wrote:
    It just churns for hours on end while the &quot;Files Scanned&quot; count remains at zero. Also when I click skip scan it ignores me.

    Thanks for the help
    Mark
    <hr></blockquote>Hi yodermr,
    Welcome to the Zone alarm user forum!
    It will be easier to get help with your problem
    if you post more information about what zone alarm product you are using - just right click the Z icon (lower right) click copy to clipboard and then paste to your next post.
    Also, what operating system (OS) are you using?
    Is it up-to-date, fully patched?
    Are you running any other security programs - antivirus? antispyware? another firewall?
    Is this a computer that is always on?
    What happens with a reboot? and then scan? Do you get the same files scanned equal zero?Hope this helps youRegards,Findley

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