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Thread: Update progress window doesn't show when click on Update Now button

  1. #1
    problemsolved Guest

    Default Update progress window doesn't show when click on Update Now button

    I have two computers.
    One runs Vista and the other XP.
    I have ZASS on both machines--versions 7.1.248.00 and 7.0.462.000, respectively.
    On the XP computer, when I click on the "Update Now" button on the Antivirus/Antispyware window in ZASS, a window comes up that shows progress as the new definitions are downloaded and then installed for antivirus and antispyware.
    On the Vista computer, I get no progress window when I click on "Update Now".
    It does show that it's updating with the curved arrow symbol over the 'Z'
    in the system notification area on the desktop.
    And the definition dates and times do change on the "Definitions Last Update" line in ZoneAlarm, so I think that is okay.
    It'd just be nice to see the update progress window, since sometimes it does take a while.
    Any idea how I can get the update progress window to show on the Vista machine?
    Is there a preferences setting I may have missed perhaps?

    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,292

    Default Re: Update progress window doesn't show when click on Update Now button

    Hi!
    yes, on VISTA update box does not appear it is not a bug.
    It is by design.

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    problemsolved Guest

    Default Re: Update progress window doesn't show when click on Update Now button

    Thanks for that information, fax.
    Now I know that there's
    no way for me to make the antivirus/antispyware definition update box magically appear!
    I sure wish it had that feature, as the XP version does.
    Oh well.
    ZASS is still a great program.

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,292

    Default Re: Update progress window doesn't show when click on Update Now button

    You're welcome!

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    bruce_a_frank Guest

    Default Re: Update progress window doesn't show when click on Update Now button

    I am having the same problem on Windows 2000. This is a new problem appearing only in the last 3 weeks or so.

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