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Thread: ZA6 updates

  1. #1
    alterbridge Guest

    Default ZA6 updates

    I'm currently running ZA 6.5.73700 and have for some time with out any problems at all. It has been 5 days since my last antivirus update,anti spyware is updating as usual.This is the first time i have gone
    so long with out an av update.Can any one enlighten me on this "problem" as i will be only a matter of days before my xp tells me my av is out of date.Is the problem at my end or Zone Alarms?

    Operating System:Windows XP Pro
    Software Version:6.5
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    eliuri Guest

    Default Re: ZA6 updates

    Hi Alterbridge:

    Same probelm here. I currently use ZASS 6.1.744.001

    My last AV definitions update was on July 20.

    It's now at: 3797

    Might be a problem at ZA 's end.

    Anyone else?

  3. #3
    technoweary Guest

    Default Re: ZA6 updates

    Same with me.
    I am running version 6.5 and my last "forced" update was on the 21st.
    My info is:
    ZoneAlarm Security Suite version:6.5.737.000
    TrueVector version:6.5.737.000
    Driver version:6.5.737.000
    Anti-virus Vet engine version:30.4.1.000
    Anti-virus signature DAT file version:30.4.3797.000
    Anti-spyware engine version:5.0.83.0
    Anti-spyware signature DAT file version:01.200707.2065
    AntiSpam version:4.8.2.7565

  4. #4
    zaswing Guest

    Default Re: ZA6 updates

    You're not the only ones. We've been speculating it as well in two threads below yours where the title begins with "Sig" or "Signature" updates. Don't worry, it'll come. AS definitions seems to vary. Yours are most recent, mine are most old

  5. #5

    Default Re: ZA6 updates

    I forced an update last night, and the Anti-Spyware updated but not the Anti-Virus.Mind you this sort of thing has happened in the past with ZA 6.x.

  6. #6
    zaswing Guest

    Default Re: No ZA6 updates 25-Jul-2007 21:00 eastern US

    Forced, no update yet

    ZoneAlarm Security Suite version:6.1.744.001
    TrueVector version:6.1.744.001
    Driver version:6.1.744.001
    Anti-virus Vet engine version:30.4.1.000
    Anti-virus signature DAT file version:30.4.3797.000
    Anti-spyware engine version:4.1.7.0
    Anti-spyware signature DAT file version:01.200707.2055
    AntiSpam version:4.8.0.6787

    Message Edited by zasuiteuser on 07-25-2007 09:07 PM

  7. #7
    forum_moderator Guest

    Default Re: No ZA6 updates 25-Jul-2007 21:00 eastern US

    <P class=MsoNormal style="MARGIN: 0in 0in 0pt">Hello,<xml:namespace prefix = o ns = "urn:schemas-microsoft-comfficeffice" /><o></o><P class=MsoNormal style="MARGIN: 0in 0in 0pt"><o></o><P class=MsoNormal style="MARGIN: 0in 0in 0pt">Versions of our software that use the old CA Antivirus engine may have noticed that since July 20th there have been no new AV updates.<o></o><P class=MsoNormal style="MARGIN: 0in 0in 0pt"><o></o><P class=MsoNormal style="MARGIN: 0in 0in 0pt">ZoneAlarm is working on this issue and we hope to have AV updates restored to these clients soon.<o></o><P class=MsoNormal style="MARGIN: 0in 0in 0pt"><o></o><P class=MsoNormal style="MARGIN: 0in 0in 0pt">This does not affect customers who are running version 7.x or above since these versions are base on our new AV engine from Kaspersky.<o></o><P class=MsoNormal style="MARGIN: 0in 0in 0pt"><o></o><P class=MsoNormal style="MARGIN: 0in 0in 0pt"><o></o><P class=MsoNormal style="MARGIN: 0in 0in 0pt">Best regards,<o></o><P class=MsoNormal style="MARGIN: 0in 0in 0pt">Forum Moderator<o></o>

  8. #8
    amethyst Guest

    Default Re: No ZA6 updates 25-Jul-2007 21:00 eastern US

    So is this part of ZA winding down its support for 6.x clients in an effort to get everyone to upgrade to 7.x versions? I'm not trying to be facetious here. I would understand that it doesn't make economic sense for ZA to continue to provide full support for 6.x and 7.x versions simultaneously and I actually do expect ZA to downgrade its support for older versions eventually, but some advance warning to customers would be expected, of course.

    Eight days is a long time for an AV company to not have updated virus signatures available for its customers, and I'm sorry, but I must question how much of a priority fixing this problem actually is for ZA.

    Amethyst

    ZASS 6.5

  9. #9
    burningleaf Guest

    Default Re: No ZA6 updates 25-Jul-2007 21:00 eastern US

    I am using version 7.1 and have been unable to get
    Anti-Spyware updates since 7/16/2007.
    My AV has been working. Is this related to your previous post? Why am I unable to get AS updates?
    Burningleaf

  10. #10
    burningleaf Guest

    Default Re: No ZA6 updates 25-Jul-2007 21:00 eastern US

    Using MS Vista Ultimate

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