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Thread: Problem With Latest Zone Alarm Update with Firefox

  1. #1
    patrickuk Guest

    Default Problem With Latest Zone Alarm Update with Firefox

    Hi,

    Since updating to the latest version of Zone Alarm (details below), I am experiencing problems with Firefox. The symptoms are:

    1. Links to URLs in emails will not open in a new tab unless I right-click them and specifically select 'Open in new tab'. This is set as my default behaviour in Firefox, and I do not normally have to do this.

    2. Some web pages (most notably Google mail and ebay) do not complete loading. If I click on refresh, sometimes this causes the page to finish loading and display correctly, but it then reloads again in response to the refresh request.

    This behaviour goes away if I shut down Zone Alarm, and I do not experience it in IE7.

    Is anyone else getting problems like this?

    Any help or advice would be most appreciated.

    Best Wishes, Patrick Skelton

    ZoneAlarm Security Suite version:7.0.470.000
    TrueVector version:7.0.470.000
    Driver version:7.0.470.000
    Anti-virus engine version:3
    Anti-virus SDK version:5.0.1.85
    Anti-virus signature DAT file version:947798331
    Anti-spyware engine version:5.0.189.0
    Anti-spyware signature DAT file version:01.200803.3585
    AntiSpam version:5.0.6.8903

    Firefox Version: 2.0.0.13.

    Operating System:Windows XP Pro
    Software Version:
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Dec 2002
    Location
    Mikado Michigan
    Posts
    2,596

    Default Re: Problem With Latest Zone Alarm Update with Firefox

    In the program list in ZA, right click on Firefox and select delete. Reboot the computer, then try Firefox again. You will have to approve it again.
    My homes are SpywareHammer.com and DonHoover.net and BleepingComputer.com


    Consumer Security - 2011 & 2012

    Tilting at windmills hurts you more than the windmills.
    -From the Notebooks of Lazarus Long
    Senior of the Howard Families

  3. #3
    patrickuk Guest

    Default Re: Problem With Latest Zone Alarm Update with Firefox

    Hi,

    Thank you for that.

    I have done that. (Strangely, I did not have to re-add Firefox.) I'll see how it goes.

    Best wishes, Patrick

  4. #4
    tophand Guest

    Default Re: Problem With Latest Zone Alarm Update with Firefox

    Having same problem. Tried to tracert to eBay and getting timeouts. Don't see solution as disabling ZA. Software vendors MUST learn to work together. Any other stockholders card?

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