I may be in deep trouble, but I'm hoping my anti-virus scan failures are not unusual.
Every time ZoneAlarm Security Suite scans my C: drive, it scans thousands of files reporting no problem. However, for 37 files it reports that the scan failed because the "handle" was invalid. It also fails in scanning 13 files because the "environment" is incorrect. And also, it fails to scan my boot sector because the "parameter" is incorrect.
I really don't know what file handles or environments are. Also, I have no idea what the parameters of the boot sector are. And, in any case, I don't know how to fix any of these problems.
Do these scan failures indicate my system is infected? Many of the files are log files, some are dat files, quite a few with incorrect environments are Spybot Search and Destroy files. A few are zip files.
I don't know how worried I should be.
One of the files is a file for a Palm application which I rather doubt would be infected.
Can anyone give me advice as to how I should proceed? Is there a way to fix these "broken" files and boot sector?
Could any of these scan failures be nothing to worry about?
Do I need to do a clean install?
Thanks for any advice and help anyone can provide for me.
Operating System:Windows XP Pro
Product Name:ZoneAlarm Internet Security Suite