Results 1 to 4 of 4

Thread: ScanningProcess.exe and SD Monitor.exe

  1. #1
    marwitz Guest

    Default ScanningProcess.exe and SD Monitor.exe

    ScanningProcess.exe
    is using lots of memory
    and CPU.
    I went through the process of narrowing down the process which ScanningProcess.exe was bumping up against.
    It turns out to be
    software which came with a San Disk memory card reader
    which i purchased a couple months
    ago.

    I'v had zone alarm suite for about six months and did not have this problem until I upgraded Zone
    Alarm
    a couple days
    ago to version 7.0.470.
    The San Disk had been installed for a couple months without any problems or contention
    with
    ScanningProcess.exe.

    Its too late to return the card reader and I like the reader anyway...so I was
    wondering if there was something which could be done in Zone Alarm.
    I can turn the San Disk software off, but it is necessary for the reader to fully functional as it has a copy button on the card reader hardware which interacts with the software.

    I did verify that turning on the San Disk monitor
    would cause the ScannerProcess.exe to start using tons O CPU and cause the response on the PC to be poor.
    Then when turning the San Disk monitor off the ScannerProcess.exe would settle back down.
    The San Disk process is named "SD Monitor.exe".
    let me know if any other info is required.
    thanks.
    ZA 7.0.470Pentium 1.7 Ghz2 Gig memoryWindow XP



    Operating System:Windows XP Home Edition
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,288

    Default Re: ScanningProcess.exe and SD Monitor.exe

    Hi!

    given that there has not been any major update on scannigprocess between 462 and 470, you could try to reset your ZA settings and see if this rectify the issue.

    This way:

    1.) Hold down the Ctrl and Shift keys together
    2.) Right click on the ZA icon near your clock
    3.) Choose 'Reset' from the box that comes up
    4.) Choose Yes on the Reset Settings dialog box
    5.) When prompted, choose OK to restart your system
    6.) Follow the on screen configuration prompts after reboot

    If the above fails try to reinstall ZA. Remove ZA following this instruction:
    if this fails and you still have problems then try to remove completely ZA following this procedure:
    http://www2.nohold.net/noHoldCust542...n_install.html

    Install latest version, see here:
    http://www2.nohold.net/noHoldCust542...structZAP.html

    If still you have problems, try to reinstall the drivers of that San Disk memory.

    If you have still problems contact ZA technical support and report the issue: www.zonealarm.com/tsform

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    urbanite Guest

    Default Re: ScanningProcess.exe and SD Monitor.exe

    I was also concerned with the memory hogging but I found once the scanningprocess.exe is loaded it does its thing and initially sets itself some space. Once finished it doesn't clean up after itself and still takes all that valued ram.
    Just run a defrag memory utility and you claw back around 118,000kb of the 128,000. Job done.

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,288

    Default Re: ScanningProcess.exe and SD Monitor.exe


    <BLOCKQUOTE><HR>urbanite wrote:
    Once finished it doesn't clean up.
    <HR></BLOCKQUOTE>It does normally, so yours is not working correctly or you have constant writing on the system (common if you run VISTA indexing/search system)Open task manager, wait between 2-4 minutes, scanningprocess.exe should go back to 600kb (if there is no disk activity).Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •