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Thread: ZoneAlarm Anti-Spyware Update Failure

  1. #1
    daschaller Guest

    Default ZoneAlarm Anti-Spyware Update Failure

    I am running version 7.0.462.000 on Windows XP Tablet PC Edition 2005 Version 2002 SP2. For two weeks now I get pop ups that an important update is available. When I try and get it, I get the following errors:

    Error 500--Internal Server Error
    From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:
    10.5.1 500 Internal Server Error

    The server encountered an unexpected condition which prevented it from fulfilling the request.

    I sent an email to tech support, but got no response. Can anyone else give me an idea what to try to get past this?


    Operating System:Windows XP Pro
    Software Version:7.0
    Product Name:ZoneAlarm Antivirus

  2. #2
    Join Date
    Nov 2004

    Default Re: ZoneAlarm Anti-Spyware Update Failure - Error 500--Internal Server error

    follow the same procedure as detailed here but obviously donwload ZA AV instead of what suggested in the thread:

    Find it here:


    Click here for ZA Support
    Monday-Saturday 24x6 Pacific time
    Closed Sundays and Holidays

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