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Thread: Not getting sig updats for 6.1.74

  1. #1
    john7 Guest

    Default Not getting sig updats for 6.1.74

    Running ZAPro 6 on an old PC and had no problems untill this month, I hav't been able to get any updats in the last few weeks.

    Operating System:Windows XP Pro
    Software Version:6.5
    Product Name:ZoneAlarm Pro

  2. #2
    zaswing Guest

    Default Re: Not getting sig updats for 6.1.74

    I can't be sure. But it's very likely that the updates for 6.1.744 no longer apply and you'll need the current version 7.
    You might want to check with the tech support since you're a paying customer. Just have your licence ready in a notepad to paste into the form. They reply very quickly.
    http://www.zonealarm.com/store/conte...ch_support.jsp

  3. #3
    john7 Guest

    Default Re: Not getting sig updats for 6.1.74

    Thanks, I ran 7 and it slowed the PC too much to carry on using it, so I went back to 6. When the licance runs out I will just have to move to a less resorce hoging program! But will try support first though, thanks for reply,

  4. #4
    john7 Guest

    Default Re: Not getting sig updats for 6.1.74



    Well I contacted support and I am still waiting for a reply. Something s never change appalling ZA support being one of them! I gave up using ZA some years ago after getting no where with support sorting out a problem,
    as before not even an acknowledgment of the submission I made!I still can t update the definitions, what a waste of my money and what an appalling firm to not even inform customers they are to withdraw a service many have paid for.

  5. #5
    prof_fate Guest

    Default Re: Not getting sig updats for 6.1.74

    AFAIK: Any version of ZoneAlarm before 6.5 is no longer supported, and the Renewal key for the new version 7.0 will not work with version 6.1..
    In order to Get Updates in program or Definitions, you will have to upgrade ZoneAlarm..
    ---------------------------------------------------------
    My XP SP3 Configuration:
    ZoneAlarm Security Suite version:7.0.473.000
    TrueVector version:7.0.473.000
    Driver version:7.0.473.000
    Anti-virus engine version:3
    Anti-virus SDK version:5.0.1.85
    Anti-virus signature DAT file version:951430977
    Anti-spyware engine version:5.0.189.0
    Anti-spyware signature DAT file version:01.200805.3915
    AntiSpam version:5.0.6.8903

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