I'm using XP with ZASS (first 462, now 470) on a P4 2.5 Gig with 1GB RAM.
installation file from Adobe a while back (ADBEPHSPCS3_WWE.exe.)
Recently, I've discovered that some major slowdowns are being caused by ZA "looking" at this file.
I am unable to manipulate this file in any manner without having to wait several minutes for the function to respond.
For example, I simply right click on the file, and it takes several minutes for the menu to pop up.
I then hit "Properties," and it once again takes several minutes for the Properties window to pop up.
I change to a different tab -- again, I have to wait several minutes to see the new tab pop up.
During each of these slowdowns, the only activity I can see in the Task Manager is "ScanningProcess.exe," which jumps between 10 and 80% for the entire time.
When the function responds, the "ScanningProcess.exe" activity stops.
On top of this, ZA never seems to "remember" that it's already scanned the file -- it does the exact same thing the next time I right click on it.
It's a large file (463MB), and it probably needs to be uncompressed for it to be scanned, but shouldn't ZA "remember" that it's been scanned and let me right click on it without having to wait several minutes before I see the menu pop up?
To try to alleviate this issue, I did a /clean /rmlicense uninstall of ZASS (462), along with the "Easier Uninstall Instructions" on this site which include a group of files to search for and delete, and the "zabegone" registry cleaner file.
While ZASS was off the system, the slowdown problems went away, but as soon as I installed 470, they came back.
I also re-downloaded the file from Adobe a few times, but the files all behave the same way.
I've also done chkdsks on all the drives, which didn't show anything out of the ordinary.
The "extended database" setting in ZA makes no difference.
Note that this was not an issue when I first downloaded the file from Adobe a few months ago.
Sometime between then and now this issue started.
<strike>Also, I have a second system where this doesn't seem to be an issue.
This other system is a Core 2 Duo 3Gig, which is a lot faster, but the P4 shouldn't (and wasn't until now)THIS slow.</strike> [UPDATE:
It turnes out the other system DOES do it -- it just stops mometarily after doing a manual scan, and returns after the next boot.]
I feel like there may be something going on with the system that is causing ZA to choke on the file, but I can't figure out what this might be.
I would have expected the behavior to go away after the clean uninstall/reinstall if this was a ZA issue, but I just don't know where to look.
All I know is that the only way to stop the issue is to turn off the ZASS virus scanner.
Thanks for any help with this,
Message Edited by splittle on 04-29-2008 03:31 PM
Message Edited by splittle on 08-14-2008 05:08 AM
Message Edited by splittle on 08-18-2008 05:26 PM