I am running Win XP Home Version 2002 Service Pack 2, v.2096
With ZA Security Suite 7.0.462.000, OS boots normally.
After upgrade to ZA Security Suite 7.0.740.000, startup of OS takes several minutes (desktop background is drawn; no icons, no Explorer bar.. wait several minutes like this and then everything continues).
Investigating the System Logs;
The following boot-start or system-start driver(s) failed to load:
The KLIF service failed to start due to the following error:
The specified procedure could not be found.
The TSP service failed to start due to the following error:
The specified procedure could not be found
After the system is started, everything appears to run ok.
I have found no other hits on these exact messages, although KLIF is referred to in several other posts regarding the install/upgrade of ZA. Please note the install completes successfully.
I have tried to use the uninstall /clean /rmlicense.
I have now reverted to 7.0.462.000, boot time is normal.
I notice that the errors are present for KLIF and TPS after reverting to 7.0.462.000, but the start up time is normal (desktop background + icons + explorer bar all appear within seconds).
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Internet Security Suite