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Thread: Nearly new subscription expired almost immediately

  1. #1
    superlizzy Guest

    Default Nearly new subscription expired almost immediately

    Hello, I recently bought Zone Alarm Pro and installed it (in April this year). A few days later, I got strange messages that my license had expired.As soon as I access the internet, Zone alarm warns me there is an update available and as I try to install that update, I get the message that the license has expired and that I have to renew my Zone Alarm Pro Subscription.Can someone please explain how this can happen?
    Thanks!!!!

    Operating System:Windows XP Home Edition
    Software Version:
    Product Name:ZoneAlarm Pro

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: Nearly new subscription expired almost immediately

    Hi!remove ZAPRO, following closely the instruction here:http://www2.nohold.net/noHoldCust542...n_install.htmlThe above should wipe out any previous license key information.Reinstall and input the key when requested.Cheers,Fax

    Click here for ZA Support
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