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Thread: ZSS not loading anti-virus/ anti-spyware more then half the time. .

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  1. #1
    notthebeach Guest

    Default ZSS not loading anti-virus/ anti-spyware more then half the time. .

    Also not loading email protection at sparadic times. Neither SEEM related, but am wondering why this happens. If I do a complete shut down and restart is sometimes corrects the problem. Same if I shut down ZSS then restart same. Running Win XP if that make any difference.

    Operating System:Windows XP Home Edition
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Apr 2004
    Location
    East Coast of Florida - Lightening/Shark Bite Capital of the World
    Posts
    2,477

    Default Re: ZSS not loading anti-virus/ anti-spyware more then half the time. .



    Hi,

    Welcome to the Forum!

    PLEASE reset your ZA settings since they look corrupted. Do not load any previous backups.
    This way:

    1.) Hold down the Ctrl and Shift keys together
    2.) Right click on the ZA icon near your clock
    3.) Choose 'Reset' from the box that comes up
    4.) Choose Yes on the Reset Settings dialog box
    5.) When prompted, choose OK to restart your system
    6.) Follow the on screen configuration prompts after reboot

    PLEASE keep me posted on your results, THANKS.

    SlyFox
    "Politeness costs nothing and gains everything".

    Click here for ZA Support

    Avail. 24x7 - Excl. Holiday













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