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Thread: Cannot update anti-spyware

  1. #1
    pva Guest

    Default Cannot update anti-spyware

    Hello,
    I'm running the latest version of ZA Security Suite on Vista Ultimate. Everything worked fine, but two weeks ago my anti-spyware automatic
    download stopped working, and I cannot update manually either. Anti-virus downloads work OK.
    I followed the instructions in KB and deleted files in Windows/System32/ZoneLabs/Updates folder, but this didn't help.
    Can you think of any other reason? Is there a way to download updates from the web site?
    Thank you,
    Peter

    Operating System:Windows Vista Ultimate
    Software Version:7.1 (Vista)
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    findley Guest

    Default Re: Cannot update anti-spyware


    <blockquote><hr>pva wrote:
    Hello,
    I'm running the latest version of ZA Security Suite on Vista Ultimate. Everything worked fine, but two weeks ago my anti-spyware automatic
    download stopped working, and I cannot update manually either. Anti-virus downloads work OK.
    I followed the instructions in KB and deleted files in Windows/System32/ZoneLabs/Updates folder, but this didn't help.
    Can you think of any other reason? Is there a way to download updates from the web site?
    Thank you,
    Peter

    Operating System:
    Windows Vista Ultimate
    Software Version:
    7.1 (Vista)
    Product Name:
    ZoneAlarm Internet Security Suite

    <hr></blockquote>pva,
    Have a look at this thread:http://forums.zonelabs.com/zonelabs/...hread.id=27505
    Hope this helps you.Findley


  3. #3
    pva Guest

    Default Re: Cannot update anti-spyware

    Thank you. I was
    trying to avoid reinstall, but I guess it's the only option.

  4. #4
    findley Guest

    Default Re: Cannot update anti-spyware

    pva,
    You are welcome-
    Regards,Findley

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