I need to remove my 6.5 version of Internet Security Suite 7 and I was going over the instructions given in another thread but there is one part of the instructions I could use some clarification on ?
The part I am confused about is:
"But there are possibilely some eTrust or CA antivirus pieces still left from the first install. So follow the instructions here to remove these.
Or just this way.....
HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\eTr ust Suite Personal\av
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run and delete any key with cavrid on the right hand panel.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\VETEBOOT HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\VETEFILE
I clicked on the "here" link but that page is removed.
I am embarrassed to ask this but I am a total newbie at this and I am not sure what I am supposed to do here.
I take it these are registry keys ?
How do I get to them ?
And do I just delete the end part of the above lines, ie "VETEBOOT, VETEFILE, VETFDDNT,etc " ?
This is to take Zone Alarm off my computer so I can use another Virus/Firewall company; not to upgrade Zone Alarm to a higher version (I have a Win XP Media Center.)
I don't know whether this info makes a difference in the uninstallation processor not.
Thank you for any help
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Internet Security Suite