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Thread: Zone alarm broke again today and kept telling itself that...

  1. #1
    pattiwagen Guest

    Default Zone alarm broke again today and kept telling itself that...

    Zone alarm broke again today and kept telling itself that it needed permission to run.
    I fixed it by reinitializing it but thought the problem would have been fixed by now.
    Anyway, it took the whole day to do a system scan and found a virus.
    I can't cut and paste because that function is not available in the report.
    IM-Worm.wj32.pkse.j
    somewhere in documents and settings\all users\Application Data\Symantec\Err-Logs\a93c9.....
    Iclicked on the &quot;learn More&quot; on the status screen and got to a web page that gave an error message,Compilation of '/d1/bea/user_projects/domains/VICServerDomain/./myserver/.wlnotdelete/extract/myserver_vic_vic/jsp_servlet/_body/_virus/__virussearch.java' failed:<hr>/d1/bea/user_projects/domains/VICServerDomain/./myserver/.wlnotdelete/extract/myserver_vic_vic/jsp_servlet/_body/_virus/__virussearch.java:357: viewName is already defined in _jspService(javax.servlet.http.HttpServletRequest, javax.servlet.http.HttpServletResponse)
    probably occurred due to an error in /body/virus/sdrc_virusSearch.jsp line 36:
    String viewName = (String) session.getAttribute(&quot;view_name&quot;

    <hr>Full compiler error(s):<pre>/d1/bea/user_projects/domains/VICServerDomain/./myserver/.wlnotdelete/extract/myserver_vic_vic/jsp_servlet/_body/_virus/__virussearch.java:357: viewName is already defined in _jspService(javax.servlet.http.HttpServletRequest, javax.servlet.http.HttpServletResponse) String viewName = (String) session.getAttribute(&quot;view_name&quot; //[ /body/virus/sdrc_virusSearch.jsp; Line: 36] ^1 error</pre><hr>Sat May 24 22:10:20 PDT 2008
    I always have zone alarm running when I am using my computer and am wondering how a virus or worm get in there. I am also wondering how it got into Norton, which I removed a long time ago using the Norton removal tool.
    I use Qualcomm Eudora as my email client.
    Does Zone Alarm
    security suite work with Eudora?
    I am using zone alarm security suice version 7.0.473.000

    Operating System:Windows XP Home Edition
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,287

    Default Re: Zone alarm broke again today and kept telling itself that...

    Hi!what you describe sounds like a false positive, but the name you posted seems misspelled.To check for false positives upload the suspect file to www.virustotal.com If you keep getting your ZASS corrupted than something else is happening on your system.Probably better to completely clean your PC (reinstall OS, updates, etc).ZA settings get corrupted if:- your system hangs/crash- Cold shutdown (improper shutdown) or you use utility to speed up shutdown (these often breaks ZA)- You are infected by malware- Incompatible software is running on your system (typically security tools like other antispyware, antivirus, firewall, registry tools, etc...)Cheers,Fax

    Message Edited by fax on 05-25-2008 09:44 AM

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