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Thread: zass 7.0.743.000 definitions files are updated but red exclamation sign next to definitions

  1. #1
    nathan_p Guest

    Default zass 7.0.743.000 definitions files are updated but red exclamation sign next to definitions

    zone alarm security suite 7.0.743.000 definitions files are updated but red sign next to definitions in boothantivirus and spyware.when you push update now

    it show that the definitions are up to date but the exclamation red signe still there and there is no date.




    Operating System:Windows XP Pro
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    findley Guest

    Default Re: zass 7.0.743.000 definitions files are updated but red exclamation sign next to definitions


    <blockquote><hr>nathan_p wrote:
    zone alarm security suite 7.0.743.000 definitions files are updated but red sign next to definitions in boothantivirus and spyware.when you push update now

    it show that the definitions are up to date but the exclamation red signe still there and there is no date.




    Operating System:
    Windows XP Pro
    Software Version:
    7.0
    Product Name:
    ZoneAlarm Internet Security Suite

    <hr></blockquote>




    nathan_p,

    Have you tried rebooting?
    If still no joy, maybe a corrupted database - have you tried resetting the database?

    Be aware you will lose your customizations and ZA will need to be reconfigured:
    1.) Hold down the Ctrl and Shift keys together
    2.) Right click on the ZA icon near your clock in the system tray lower right corner
    3.) Choose 'Reset' from the box that comes up
    4.) Choose Yes on the Reset Settings dialog box
    5.) When prompted, choose OK to restart your system
    6.) Follow the on screen configuration prompts after reboot




    Hope this helps

    Findley




  3. #3
    happydaddy Guest

    Default Re: zass 7.0.743.000 definitions files are updated but red exclamation sign next to definitions

    I am running XP Pro
    with ZASS 6.5.737 and just got this problem too.
    I did try rebooting but that didn't fix it.
    When it tries to update the definitions automatically it gives an update error, when I do it manually it says they are up to date. There is no 'Reset' in the list when I Alt-Shift Right Click on the icon in the System Tray, what is another quick way to reset the database?
    Thanks in advance.

  4. #4
    tonybuck Guest

    Default Re: zass 7.0.743.000 definitions files are updated but red exclamation sign next to definitions

    My automatic update surprised me this morning by actually updating, but thenabended after at least starting installing the update it had downloaded.Subsequent update attempts get &quot;up to date&quot; messages.
    A virus scansucceeds, so I assume the virus definitions are not corrupted.
    Is the &quot;vet&quot;file the virus database?
    Mine shows it was last modified at the time of thismorning's automatic update.
    Hypothesis: the update happened, it wasinstalled, but the abend (which mentioned a time out) happened after asuccessful update, but before changing the last-update date in ZA'swindow.
    Any thoughts?

  5. #5
    tonybuck Guest

    Default Re: zass 7.0.743.000 definitions files are updated but red exclamation sign next to definitions

    On ZASS 6.5.737.000, a normal virus update today (May 27/08)!7.0.xxx users who haven't read certain threads may not think thisis remarkable, but that's the first time in two weeks.
    It'sinteresting that 7.0, as well as 6.5, had peculiar updates atroughly the same time, with different virus engines.

  6. #6
    prof_fate Guest

    Default Re: zass 7.0.743.000 definitions files are updated but red exclamation sign next to definitions


    <blockquote><hr>tonybuck wrote:
    On ZASS 6.5.737.000, a normal virus update today (May 27/08)!7.0.xxx users who haven't read certain threads may not think thisis remarkable, but that's the first time in two weeks.
    It'sinteresting that 7.0, as well as 6.5, had peculiar updates atroughly the same time, with different virus engines.
    <hr></blockquote>
    Here is an Excelent Forum Link by Guru Fax that may fix your AV/AS Update problem..
    http://forum.zonelabs.org/zonelabs/b...ssage.id=28014
    ---------------------------------------------------------
    My XP SP3 Configuration:
    ZoneAlarm Security Suite version:7.0.473.000
    TrueVector version:7.0.473.000
    Driver version:7.0.473.000
    Anti-virus engine version:3
    Anti-virus SDK version:5.0.1.85
    Anti-virus signature DAT file version:951803059
    Anti-spyware engine version:5.0.189.0
    Anti-spyware signature DAT file version:01.200805.3945
    AntiSpam version:5.0.6.8903

  7. #7
    happydaddy Guest

    Default Re: zass 7.0.743.000 definitions files are updated but red exclamation sign next to definitions

    My Overview tab
    shows Vet engine 31.1.0.000 DAT 31.1.5823.000The Anti-virus tab shows 'Update overdue'. It would be nice for it to show a date of the current install version.
    How old is my Vet DAT?

  8. #8
    prof_fate Guest

    Default Re: zass 7.0.743.000 definitions files are updated but red exclamation sign next to definitions


    <blockquote><hr>happydaddy wrote:
    My Overview tab
    shows Vet engine 31.1.0.000 DAT 31.1.5823.000The Anti-virus tab shows 'Update overdue'. It would be nice for it to show a date of the current install version.
    How old is my Vet DAT?

    <hr></blockquote>It is Sometimes very Difficult to Diagnose and fix a Computer from halfway across the Country,
    without All the Details,
    without the ability to sit in front of your Computer monitor and see what's going on..





    Please Right Click on the ZA Tray icon on the Lower Right and Click the &quot;About&quot; Option this will pop up a windows with all the Info about your Version Of ZA including the complete Version Number.. Click the &quot;Copy to Clipboard&quot; and Paste that information Here in the Forum by pressing the &quot;CTRL-V&quot; key..
    ---------------------------------------------
    ---------------------------------------------------------
    My XP SP3 Configuration:
    ZoneAlarm Security Suite version:7.0.473.000
    TrueVector version:7.0.473.000
    Driver version:7.0.473.000
    Anti-virus engine version:3
    Anti-virus SDK version:5.0.1.85
    Anti-virus signature DAT file version:951803059
    Anti-spyware engine version:5.0.189.0
    Anti-spyware signature DAT file version:01.200805.3945
    AntiSpam version:5.0.6.8903

  9. #9
    happydaddy Guest

    Default Re: zass 7.0.743.000 definitions files are updated but red exclamation sign next to definitions

    ok, I was wondering where people was pasting that from.Here you go, still doesn't show a date.You're on SP3; you're very courageous.
    XP SP2ZoneAlarm Security Suite version:6.5.737.000
    TrueVector version:6.5.737.000
    Driver version:6.5.737.000
    Anti-virus Vet engine version:31.1.0.000
    Anti-virus signature DAT file version:31.1.5828.000
    Anti-spyware engine version:5.0.189.0
    Anti-spyware signature DAT file version:01.200805.3945
    AntiSpam version:4.8.2.7565

  10. #10
    prof_fate Guest

    Default Re: zass 7.0.743.000 definitions files are updated but red exclamation sign next to definitions


    <blockquote><hr>happydaddy wrote:
    ok, I was wondering where people was pasting that from.Here you go, still doesn't show a date.You're on SP3; you're very courageous.
    XP SP2ZoneAlarm Security Suite version:6.5.737.000
    TrueVector version:6.5.737.000
    Driver version:6.5.737.000
    Anti-virus Vet engine version:31.1.0.000
    Anti-virus signature DAT file version:31.1.5828.000
    Anti-spyware engine version:5.0.189.0
    Anti-spyware signature DAT file version:01.200805.3945
    AntiSpam version:4.8.2.7565
    <hr></blockquote>There is a Very simple Explanation for the Difference..
    1.) ZoneAlarm Security Suite version:6.5.737.000Anti-virus Definitions are different because the AV Engine in ver. 6.5 is from Computer and Associates (CA)
    2.) ZoneAlarm Security Suite version:7.0.473.000
    Begining with ZASS and ZAAV Version 7.0,
    the Anti-Virus Engine was changed from (CA) to (KAV) by Kaspersky Anti-Virus Engineso the Definition File Numbers are Different.. WinXP SP2 or SP3 has nothing to do with it..
    Here is what my ZASS 7.0.473.000 shows..---------------------------------------------------------
    My XP SP3 Configuration:
    ZoneAlarm Security Suite version:7.0.473.000
    TrueVector version:7.0.473.000
    Driver version:7.0.473.000
    Anti-virus engine version:3
    Anti-virus SDK version:5.0.1.85
    Anti-virus signature DAT file version:952089994
    Anti-spyware engine version:5.0.189.0
    Anti-spyware signature DAT file version:01.200805.3995
    AntiSpam version:5.0.6.8903
    ------------------------
    You can download the Latest ZoneAlarm Security Suite version:7.0.473.000 Here..

    http://download.zonealarm.com/bin/fr...seHistory.html

    Maybe it's time for you to move into the 21st Century?





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