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Thread: Zone alarm Firewall and Antivirus never stays on

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  1. #1
    chump Guest

    Default Zone alarm Firewall and Antivirus never stays on

    Since I bought the AV program zone alarm does not stay on. Every so often I will look at the system tray and zone alarm is not on. I have to manually start it. **bleep** is that all about? Is this some upgrade "Feature", now that you have upgraded the program doesn't stay on? Does Zone Labs think this is "Really Cool"?

    Operating System:Windows XP Pro
    Software Version:
    Product Name:ZoneAlarm Antivirus

  2. #2
    zaswing Guest

    Default Re: Zone alarm Firewall and Antivirus never stays on

    What do you mean it doesn't "stay on"?
    Is there no "Z" icon in the tray?
    Is vsmon.exe visible in Task Manager?
    Is zA client visible in Task manager?

    What version of ZA-AV?
    When did you get it?
    What other security programs are resident?
    If none, did you remove all traces of previous AV product(s)?

    WE have not upgraded anything, nor do we decide on features. We're users.

    You have a paid subscription, the contact point is
    http://www.zoneAlarm.com/tsform
    Just have your license key handy, it'll need to be entered.

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