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Thread: Firewall settings block my internet access

  1. #1
    cossino Guest

    Default Firewall settings block my internet access

    This just happened, after months of everything working fine, and no recent changes to PC or ZA. If my firewall is on, with Internet Zone set to high and Trusted Zone set to medium, all efforts to the internet are blocked.

    I already reset the database, losing your customizations and yet to reconfigure Zone Alarm, by booting into safe mode, removing all backup.rdb and iamdb.rdb files (there was only one of each), emptying recycle bin, then rebooting.

    Still blocked from internet. So, I experimented by changing the Internet Zone to medium, left Trusted Zone at medium. Now all seems fine.

    What is happening? I suppose I am OK since my router also has a firewall...but can anyone explain why these settings would suddenly block me from an internet sites/email server/etc?

    Thanks in advance.

    Operating System:Windows XP Pro
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,285

    Default Re: Firewall settings block my internet access


    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    cossino Guest

    Default Re: Firewall settings block my internet access

    Thank you very much!

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,285

    Default Re: Firewall settings block my internet access

    You're welcome!Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    bjawasa Guest

    Default Re: Firewall settings block my internet access

    I too faced the same problem after I installed the Windows (XP) patch. My question is if I follow your instruction of either changing the 'Internet Security Zone' to 'Medium' or uninstall the Windows patch, will it have an impact on the Windows Security?

  6. #6
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,285

    Default Re: Firewall settings block my internet access

    Hi!updated to ZA has been released. Please follow the previous link.Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  7. #7
    sven_biker Guest

    Default Re: Firewall settings block my internet access

    There is also a German version of zaAvSetup_70_483_000_en?What can you recommend users from Germany? I do not want the engl. Version.

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