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Thread: Can't Connect to Internet With ZoneAlarm On!

  1. #1
    chidoriglance Guest

    Default Can't Connect to Internet With ZoneAlarm On!

    Oddly enough, zone alarm has stopped all access to the internet whenever it is on. I didn't know this at the time, so I called my internet provider, but they said that ZoneAlarm is having an 'outage' and it would only be a matter of time until it is fixed. Well it's been more than a few days, and it still is broken. So how do you fix it?! Help please, thanks.

    Operating System:Windows XP Home Edition
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    hammernu Guest

    Default Re: Can't Connect to Internet With ZoneAlarm On!

    Download the new version from here:
    http://download.zonealarm.com/bin/fr...483_000_en.exe

    In your current ZoneAlarm: Overview > Preferences > uncheck "Load ZoneAlarm Security Suite at startup".
    Reboot.
    Install the new version. When prompted, choose "Clean Install".

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