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Thread: installation of update package failed - update_TrialScre...

  1. #1
    sumtinwong Guest

    Default installation of update package failed - update_TrialScre...

    installation of update package failed -
    update_TrialScreens 1.0.
    This is the error message i get every time i try to update the anti-spyware of my zonelarm security suite.
    I have no trouble downloading and installing the anti-virus, but I cannot update the anti-spware.
    Has anyone else had this problem?


    Operating System:Windows XP Pro
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    trentis Guest

    Default Re: installation of update package failed - update_TrialScre...

    I have exactly the same problem, can't update Anti-Spyware due to 'update_TrialScreen 1.0'.
    I am unsure how to fix the problem.
    I am thinking it has something to do with True Vector?

  3. #3
    nomisy Guest

    Default Re: installation of update package failed - update_TrialScre...

    I have the same problem with XP home, ZA Pro 7.0.470.

    The thing is I tried to install the same thing in another XP Pro box, everything is fine there.
    Guess it's because the security permission setting in XP home. No clue of how to fix the problem in XP home.

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