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Thread: Slow Internet / Slow computer - Last ZA Update

  1. #1
    synxs Guest

    Default Slow Internet / Slow computer - Last ZA Update

    Hello everyone,


    It appears that after the last update of Zone Alarm :
    (Critical Issue (7/8/2008) Windows update (KB951748) causing loss of internet access)

    ZoneAlarm Security Suite version:7.0.483.000
    TrueVector version:7.0.483.000
    Driver version:7.0.483.000
    Anti-virus engine version:3
    Anti-virus SDK version:5.0.1.85
    Anti-virus signature DAT file version:956648195
    Anti-spyware engine version:5.0.189.0
    Anti-spyware signature DAT file version:01.200808.4325
    AntiSpam version:5.0.6.8903

    OS: Windows XP Pro SP2



    My two computers and it's internet connection have drasticly slow down.
    I'm very disappointed of this product.

    This new version was made in hurry or what ? Can we get an explanation ?
    There's still a lot of people using XP .... is this is kind of inner politic to only develop and works on Vista products ?


    Before that I had to do a restore system with the Windows update (KB951748) so my net work.
    And even further I had no anti-virus / anti-spyware updates for like 6 month ... (out of my pocket for nothing) which the tech support
    wasn't being able to figure / fix for like 2 months.

    Now updates works but at what cost ? Rather having a firewall up and no anti-**bleep** updates than a pc running at the speed of a snail.
    I feel I'm on a 10 years old pc with a 56k modem !


    To end up, I invite all users who have the same issue than I do to post on this topic to make things move.


    Yours faithfully,
    SynxS

    Operating System:
    Windows XP Pro
    Software Version:
    7.0
    Product Name:
    ZoneAlarm Internet Security Suite

    Message Edited by SynxS on 08-05-2008 04:39 AM

  2. #2
    synxs Guest

    Default Re: Slow Internet / Slow computer - Last ZA Update

    ZA Staff any answer ?

  3. #3
    Join Date
    Nov 2004
    Location
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    Posts
    17,677

    Default Re: Slow Internet / Slow computer - Last ZA Update

    Hi!ZA staff does not monitor this forum, we are all users here.If you are a registered user of ZA you can contact ZA free technical support at: www.zonealarm.com/tsform If you find a solution to your problem please post back here so other users will benefit from it.Cheers,Fax

    Click here for ZA Support
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  4. #4
    synxs Guest

    Default Re: Slow Internet / Slow computer - Last ZA Update

    All right thanks for helping,
    I'll come back later to report the situation.

  5. #5
    fishway Guest

    Default Re: Slow Internet / Slow computer - Last ZA Update

    I too am noticing a degradation in performance after the MS patch and the subsequent ZA patch. Running Zone Alarm, Counterspy, Norton AV, and Spybot S&D. What appears to happen is that as the system is up for longer periods of time, applications slow down. Performance monitors indicate that VSMON is using a fair amount of CPU in short bursts. The problem becomes severe after heavy file i/o operations (such as a system virus scan). I have to reboot to retrun the system to a usable state. I have disabled various pieces of software but I can't seem to nail down the source of the problem. Another system, on which I did not install either of the patches, does not exhibit the problem. Any ideas?

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