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Thread: Anti Spyware update

  1. #1
    robbobc Guest

    Default Anti Spyware update

    I have just noticed my anti-spyware definitions are out of date and tried a manual update.It won't update ans I
    get the following message:
    cannot parse XML file "C:\WINDOWS\system32\ZoneLabs\ZoneAlarm.xm l
    Any ideas please?

    Operating System:Windows XP Home Edition
    Software Version:
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    robbobc Guest

    Default Re: Anti Spyware update

    I have tried to follow the advise on
    but was unable to delete either the update folder or the Local Catalogue, I then performed a reset, but still I have the same problem & cannot update anti spyware definitions.

    What should I do next?


  3. #3
    Join Date
    Apr 2004
    East Coast of Florida - Lightening/Shark Bite Capital of the World

    Default Re: Anti Spyware update


    Welcome to the Forum!

    You could try a lot of different solutions, but IMHO the following should fix your problem, if not then Tech Support should be contacted.

    "Politeness costs nothing and gains everything".

    Click here for ZA Support

    Avail. 24x7 - Excl. Holiday

  4. robbobc Guest

    Default Re: Anti Spyware update

    Thanks for your help.A clean uninstall and reinstall did the trick.
    Can't help thinking it is a lot of work to cure a problem, which may crop up again, and of course all previous configuration is lost, but hey ho, it works now.

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