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Thread: How do I anti-spyware scan a single file or folder?

  1. #1
    fusspot Guest

    Default How do I anti-spyware scan a single file or folder?

    In Explorer, a right click produces the context menu
    which has
    "Scan with ZoneAlarm anti-virus" as an item. How do I get "Scan with ZoneAlarm anti-spyware" in there as well? There doesn't seem to be any way to direct the anti-spyware scan to commence in the filesystem hierarchy at any point other than the root of the filesystem. In ZoneAlarm Security Suite (7.0.483.000),
    on the Anti-virus / Anti-spyware sheet's Main tab, by clicking Advanced Options and then selecting Virus Management, Scan Options
    the drives and folders to scan can be chosen. But this only seems to configure the anti-virus scan. The anti-spyware scan always starts at the root of the filesystem independent of which drives and folders have been chosen. Creating a folder close to the start of the filesystem hierarchy and putting the files to scan in there doesn't work, as the anti-spyware scan ignores the filesystem structure and goes by some other criterion (file creation/modified time?). What is the method to get ZoneAlarm to do an anti-spyware scan of items of my choosing, instead of waiting 2 hours for it to navigate through the filesystem hierachy (in deep inspection scan mode)?

    Operating System:Windows XP Pro
    Software Version:
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,290

    Default Re: How do I anti-spyware scan a single file or folder?

    Hi!
    when you 'scan with ZoneAlarm antivirus' (right click) you also scan for spyware, adware and riskware in general.

    In ZASS you have two antispyware engines, one by Kaspersky (e.g. right click) and one by ZA own engine.
    The latter cannot be customised to scan single files or folders.

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    floggitt Guest

    Default Re: Continued problem with anti-spyware update after latest release

    I'm very new to any forum so I would apologize in advance if I've found myself in the wrong place to ask for help on this subject!
    Two weeks prior
    to the
    MS update KB951748, spyware would not update. At this time I cannot access some ZA pages especially that address fixes and some downloads, for whatever reason. I've used ZA's clean utility and unins/ins several times paying attention to procedures and have the same issue. Since this had occurred before this whole
    mess, where should I look? BTW, our other 2 computers updated and seem fine!
    XP SP2 Version 2002
    ZoneAlarm Security Suite version:7.0.483.000
    TrueVector version:7.0.483.000
    Driver version:7.0.483.000
    Anti-virus engine version:3
    Anti-virus SDK version:5.0.1.85
    Anti-virus signature DAT file version:955226701
    Anti-spyware engine version:5.0.189.0
    Anti-spyware signature DAT file version:01.200801.3195
    AntiSpam version:5.0.6.8903

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,290

    Default Re: Continued problem with anti-spyware update after latest release

    Hi!very difficult to suggest something. Can you be more specific?How did you uninstall ZASS? Which procedure?If you cannot access the web even without ZA then there is something else not going well on the system.I copy here below the complete manual procedure to clean your system from key ZA left overs.Before you try to reinstall ZA double check that you are actually able to connect without problems to the net.Also clean your system and registry with, for example, ccleaner (http://www.ccleaner.com/download/bui...wnloading-slim)You should also remove any other security tool you have installed, such as, spyspweeper, spyware doctor, adaware, spybotS&D, windows defender, any other antivirus, any other antispyware. Do not trust commercial registry cleaners or optmize tools, they often mess up with your registry. Less you tounch the registry better it is.Removal procedure for ZA:First remove ZA from XP add/remove programs then:01.) Restart your computer
    02.) When you see the screen go black and it starts booting back up keep
    tapping the "F8" key (at the top of your keyboard)
    03.) This should bring up a menu. Choose Safe Mode off the menu by
    using the arrow keys on the keyboard to highlight Safe Mode and press
    Enter
    04.) If you get a message asking to go to Safe Mode, choose Yes. If you
    get a help and support window, close this.
    05.) Once you are at the desktop, Click Start, My Computer
    06.) Click Tools, Folder Options, View Tab
    07.) Place a dot next to "Show Hidden Files and Folders"
    08.) Remove the check from "Hide Protected Operating System Files
    (Recommended)"
    09.) Choose Yes to the warning
    10.) Click OK
    11.) Double click C:

    Note: In the future steps if you do not see any files or folders, please click
    the "Show Files" link to view them.

    12.) Double Click the Program Files Folder
    13.) Right Click the Zone Labs Folder, click Delete, and choose Yes

    NOTE: If you cannot delete the entire folder, please open the Zone Labs -
    > ZoneAlarm folder and delete out as many of the files listed here as
    possible.

    14.) Close this window
    15.) Click Start, My Computer
    16.) Double Click the C:
    17.) Double Click the Windows Folder (It may also be WinNT)
    18.) Right Click the Internet Logs Folder, click Delete, and choose Yes
    19.) Double Click the System32 Folder
    20.) Right Click the Zone Labs Folder, click Delete, and choose Yes

    NOTE: If you cannot delete the entire folder, please open the Zone Labs
    folder and delete out as many of the files listed here as possible.

    21.) Locate and delete the following files in the System32 folder if they are
    present:

    - vsconfig.xml
    - vsxml.dll
    - vsregexp.dll
    - vsdata.dll
    - vsdata95.vxd
    - vsdatant.sys
    - vsmonapi.dll
    - vspubapi.dll
    - vsinit.dll
    - vsutil.dll
    - vswmi.dll
    - zlcommdb.dll
    - zlcomm.dll
    - z llictbl.dat
    - zpeng24.dll

    22.) Clear your Temp Directory per the instructions below.

    - Go to Start -> Run
    - Type %temp% and click OK
    - Select all of these files and delete them

    23.) Clear the Prefetch folder per the instructions below.

    - Go to Start -> Run
    - Type Prefetch and click OK
    - Select all of these files and delete them

    24.) Remove the following registry entries by going to Start -> Run and
    typing in regedit. Use the folders on the left side of the window to navigate
    to the specified directories.

    HKEY_LOCAL_MACHINE\Software\Zone Labs
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\vsmon
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\vsdatant

    *Important Advisory: Deleting registry entries incorrectly may cause
    serious problems to your operating system, which may necessitate the
    need to reinstall it. Please make sure you are able to perform these
    deletions correctly before you decide to edit the entries. If you are not
    sure, you should seek help from someone who is familiar with editing the
    registry.

    For information about how to edit the registry in Windows, from your
    desktop, click Start >> Run >> and type regedit. Click on Help >> Help
    Topics. Under the Contents tab, click Change Keys and Values (this may
    be found under the How to... section).

    Also, you should always make a backup of the registry before editing it.
    You can find this in the same section of the Help files.

    25.) Close this window, then empty your recycle bin.
    26.) Restart the computer.
    Now your system should be clean from core ZA files!Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    fusspot Guest

    Default Re: How do I anti-spyware scan a single file or folder?

    Fax, when I restore a file from quarantined spyware, navigate with explorer to that restored file, right click and scan with Zone Alarm anti-virus I get a report of no errors. In ZASS, Anti-virus/anti-spyware, on the Advanced Options sheet, under spyware management, the detection
    setting is 'Deep-scan inspection' and under Virus Management, Scan Options the scanning priority is 'High (Faster scans, slower PC)' skipping objects greater than 8MB (the test item is 248 KB). The full filesystem scan quarantined the item, the context menu scan sees no problems with it.

  6. #6
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,290

    Default Re: How do I anti-spyware scan a single file or folder?

    Hi!put back the antispyware to default and not 'Deep-scan inspection'.And if the file is quarantines by the antispyware (antispyware log) then report it to ZA as false positive:http://smartdefense.zonealarm.com/tm...cReporting.jsp Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  7. #7
    fusspot Guest

    Default Re: How do I anti-spyware scan a single file or folder?



    Fax, I conclude from your post that there is no method to perform an anti-spyware deep-scan inspection of a single file from the right-click (context) menu of windows explorer. Is that correct? Returning the anti-spyware to the 'recommended' option of 'Intelligent Quick Scan' and using explorer's context menu to check a single file (KIX32.EXE) gives the same result as when the option is set to 'deep-scan' - nothing found. Only a scan initiated from the Anti-virus/Anti-spyware Main sheet, with anti-spyware option set to 'deep-scan', that traverses the full filesystem and takes 2 hours to get to the KIX32.EXE file ends up putting
    that file
    in quarantine. The default 'Intelligent Quick Scan' of the full filesystem has never identified KIX32.EXE once - full system Intelligent Quick Scan takes 9 mins 51 secs, last done just now. So my question should probably have been 'How do I anti-spyware, deep-inspection scan a single file or folder?'. Please confirm that the answer is: you cannot.

  8. #8
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,290

    Default Re: How do I anti-spyware scan a single file or folder?

    Hi!you cannot and there is no reason you should. Right click will scan the filefor spyware, adware and riskware.You should report the false positive (=wrong detection)to ZA (link provided in my previous messages) to have it fixed.Provide as much details as possible when reporting to ZA.Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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