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Thread: ZASS is back to blocking PerfectDisk 2008

  1. #1
    scantime Guest

    Default ZASS is back to blocking PerfectDisk 2008

    ZASS (current build - I clicked the "update" button to make sure there were no outstanding patches) is back to blocking PerfectDisk 2008 (build 61 - the most currently of PerfectDisk 2008).

    This is really, really frustrating. This was an issue at the start of the year and ZA fixed it so that PD2008 would work. It looks to me like starting a few weeks ago that ZA kicked out a patch that stops PD2008 from working. Specifically, the product just halts during the "analysis" process. I've got one drive that hangs up at 53% and another that hangs up at 100%. It just stays there and no longer moves.

    Basically, ZASS has ruined a product I paid for.

    Specifically, I want 3 things from ZA:

    1) Please create a patch that doesn't block PD2008
    2) Let us know what that patch will be created
    3) Work with the developers to stop introducing this issue into ZASS

    Operating System:Windows XP Home Edition
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,286

    Default Re: ZASS is back to blocking PerfectDisk 2008

    Hi!
    unfortunately ZA staff does not monitor this board. We are all users here.
    There is little use to post this here, you should contact ZA technical support at: www.zonealarm.com/tsform

    Moreover, this is already discussed here (you originally post):
    http://forum.zonelabs.org/zonelabs/b...d=25831#M25831

    Please continue there...

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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