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Thread: Scan Options - A Quick Question

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  1. #1
    Join Date
    Mar 2007
    Location
    The UK
    Posts
    86

    Default Scan Options - A Quick Question

    Hi GuysI have ZAISS (V 7.0.483.000) and when I run my scans it looks at about 78,000 files.

    My laptop has been a bit slow and I've been worried I've an infection because ZA found a virus when I was surfing and said it couldn't delete it (!) but changed its name and said it would delete that on start-up. On re-boot I ran both virus and spyware scans
    and they came out negative on viruses but found about a dozen spyware.
    I decided to run a Panda scan straight after and that examined around 300,000 files and found 39 infections (and said that my ZAISS is out of date and was disabled, although it is showing as running up to date!) I then ran Trend and that found 24 infections. I am really concerned that ZAISS is not doing the job I expect
    it to do. I'm running my ZAISS Anti-spyware now on deep inspection but noticed my Anti-virus option is set to skip
    files of 8mb or more. Is that correct or should it be higher? Are there any tips I could follow to put my mind at rest that ZAISS is doing what it ought to? Any advice would be very welcome.

    Operating System:Windows XP Home Edition
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite
    Regards,
    [/B]Graham[/B]

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,287

    Default Re: Scan Options - A Quick Question

    Hi!it all depends on what exactly has been detected as malware....Often harmless cookies are identified as malware but they are not.Also it can happen that scanner just remove left overs of non active infections.Or scanner can also generate false positives.Post the infections and locations... may be it can help to see if these are really infections or just scary tactics by competition.ALSO be careful on running multiple AVs... they will just block each other with the end results of less security.See here how to clean your machine:http://forum.zonelabs.org/zonelabs/b...essage.id=3787Cheers,Fax

    Message Edited by fax on 10-11-2008 07:20 PM

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