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Thread: Anti-virus/Anti-Spy will not run after learning period on auto learn

  1. #1
    sdonnor Guest

    Default Anti-virus/Anti-Spy will not run after learning period on auto learn

    When Zone Alarm switches from auto learn I get Alerts I can constantly ok yet they reappear and will not scan. Only thing I can do is go back to auto-learn for it to scan. This lowers my protection. This is last two versions of Zone Alarm Sec. Suite. that have done this. Help!

    Operating System:Windows XP Pro
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,290

    Default Re: Anti-virus/Anti-Spy will not run after learning period on auto learn

    Hi!your ZA settings are corrupted... permission for scanningprocess.exe is encoded in the system and should not appear or be managed by the ZA program control.Reset the ZA settings and do not restore any previous back. This way:1.) Hold down the Ctrl and Shift keys together
    2.) Right click on the ZA icon near your clock
    3.) Choose 'Reset' from the box that comes up
    4.) Choose Yes on the Reset Settings dialog box
    5.) When prompted, choose OK to restart your system
    6.) Follow the on screen configuration prompts after rebootCheers,Fax

    Click here for ZA Support
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    Closed Sundays and Holidays

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