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Thread: Antispyware Update Problem -> Proxy Authentication

  1. #1
    bonex Guest

    Default Antispyware Update Problem -> Proxy Authentication

    Hi there,

    I am using ZoneAlarm Pro Firewall + Antispyware 8.0.059.000. My internet connection is behind of a proxy server, that's why antispyware cannot update the definitions,I need to use my proxy user name and password to access to the internet. I get an error that says "Unable to connect to update server". I couldn't find any proxy configuration menu.

    How can I configure the proxy settings in the zonealarm?

    Thank you.

    Operating System:Windows Vista Home Premium
    Software Version:8.0
    Product Name:ZoneAlarm Pro

  2. #2
    naivemelody Guest

    Default Re: Antispyware Update Problem -> Proxy Authentication

    Go to 'overview' &gt; preferences &gt; general &gt; options...&gt; proxy configuration - there you go.<hr>You may also want to 'add' the proxy to &quot;firewall&quot; &gt; 'zone' an add as 'trusted'.<hr>For more information on 'how to' and customizations -
    look/click for the 'blue &quot; ? Help &quot; &gt; on the bottom of ZA = this is your ZA User Guide = it will explain and show how to: settings, customizations, etc.
    <hr>

  3. #3
    bonex Guest

    Default Re: Antispyware Update Problem -> Proxy Authentication

    Thank you for the reply, however there is nothing for authentication.I need to enter my user name and password for authentication. Just writing the proxy address and port number don't help.

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,287

    Default Re: Antispyware Update Problem -> Proxy Authentication

    Hi!
    nope, it is not possible... sorry

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    bonex Guest

    Default Re: Antispyware Update Problem -> Proxy Authentication

    Is there any URL to get the definitions? So I can update them manually maybe, is this possible?

    Thanks

  6. #6
    Join Date
    Dec 2005
    Posts
    9,057

    Default Re: Antispyware Update Problem -> Proxy Authentication

    It is often possible to have the proxy server/gateay to pre-authorize certain programs or always allow internet connections, without using passord/name logins.
    Sorry ZA/ZL never made it possible to do manual updating for the scanners (have no idea as to why).
    Oldsod.
    Best regards.
    oldsod

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