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Thread: Automatic Update Frequency

  1. #1
    andrewjm Guest

    Default Automatic Update Frequency

    I'm running ZoneAlarm Internet Security Suite v8.0.x and I have set the automatic update frequency to 24 hours.
    BUT... ZoneAlarm still insists on doing updates many times during the day - it seems to be about hourly.
    Is this a bug or is there something I can do to reduce the frequency, other than turn off automatic updates altogether (which I don't want
    to do since I will probably forget)?
    Thanks!

    Operating System:Windows XP Pro
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,292

    Default Re: Automatic Update Frequency

    Hi!

    yes it is a bug... report to www.zonealarm.com/tsform
    May be it will be fixed on the next release.

    You could set the autoupdate OFF and update manually.

    Considering the malware development... i.e. new variants released daily and sometimes more release per day it is usually a good idea to keep the frequency of update hourly, once per day is not really safe.

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    andrewjm Guest

    Default Re: Automatic Update Frequency

    Thanks Fax.
    I'll leave it alone for now (ie automatic)
    and wait for a fix.
    It doesn't really hurt that much -
    just an annoying pop-up that appears every hour or so.

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,292

    Default Re: Automatic Update Frequency

    Hi!
    Unless you are using a beta there should be no pop-up appearing...
    Check under ZA alert and log --> Main --> Advanced --> Alert Events --> UNcheck 'antivirus/antispyware automatic update events'

    If you still get the pop-up even with those unchecked then your ZA settings are corrupted.

    Cheers,
    Fax

    Message Edited by fax on 12-02-2008 05:15 PM

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    andrewjm Guest

    Default Re: Automatic Update Frequency

    You are right, it was checked.
    I've unchecked it and will let you know if I see any more alerts.
    Thanks!!

  6. #6
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,292

    Default Re: Automatic Update Frequency

    You're welcome!

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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