Does your Anti-Virus updates but not the Anti-Spyware? Hop in.
I smartly type here ZoneAlarm Pro AntiSpyware, ZA Anti-Spyware, catolog.zip, so that it appears on google.
I've had the problem about a month. I've tried the some methods, including deleting host files, reinstalling the ZA pro, clearing the Update folder and in the system folder. All in vain. My OS is Windows XP Pro SP3. My Zone alarm version was 8.some string of zeros and other digits. Yesterday, my subscription service expired so I looked for another internet security suite. For some reason, yay, I did not buy the Kaspersky 2009 but instead downloaded the 30-days trial one.
Now, after some struggles and naive tricks, its update engine corrupted after exceeding the 100% progress (it did not give me the percentage number but my calculations is about %350). It has a rollback feature and it looked like it had updated on the second try. On the 3rd and consecutive attempts, the program gives network connection error and is unable to update.
Its anti-virus tool is, ummm, I don't know. It completed 99% of the scan in 2:45 minutes and couldn't complete the last percent after 75 minutes. I deleted a couple of trojans and went to sleep. The next day, today, the update problem still prevails.
The following link "http://forums.superantispyware.com/v...;p=10299" is about some code (virus, malware, trojan, hatchbacksnackster). It doesn't only inhibit some security tools' updates, but also the Windows Update.
The following experiment is a simple one performed also on an another XP SP3 next to my room. You go to microsoft.com and click to Microsoft update It hits the msn.com. My two browsers Internet Explorer and Firefox are fishing shielded (to the best of my knowledge and sincerity). The bad news is: also the other pc yields the same result (with a 100% of probability.)
A little end-note: my pc's dvd reader died so I cannot consider a clean windows reinstallation.
Operating System:Windows XP Pro
Product Name:ZoneAlarm Internet Security Suite