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Thread: Antivirus disabled

  1. #1
    jstme Guest

    Default Antivirus disabled

    Hi,After zonealarm updated tonight a little after 10 pm mst my antivirus was disabled and I cannot turn it back it on. It gives the message that this might happen if system clock has been set forward (it was not) or if updates were turned off (they were not). I rebooted in hopes of that fixing it but it did not help. Does anyone have any ideas as
    to what happened and how to fix it?

    Operating System:Windows XP Home Edition
    Software Version:7.0
    Product Name:ZoneAlarm Antivirus

  2. #2
    jstme Guest

    Default Re: Antivirus disabled

    Update: I just did a system restore to right before the last virus update

    was done and all is fine so I am sure that whatever happened to shut down my antivirus was that last update. Since installing 7.0.483
    I have been unable to shut off the updates regardless of what I do, even disabling auto updates, but I did figure out that I could stop it from updating by not letting it bypass that internet lock so that is what I will do until I dare try to update it again in a few days. I would love to know if anyone else has had this problem from a recent update.

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