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Thread: EMAIL attachment download permission issue when ZA is active

  1. #1
    pkane Guest

    Default EMAIL attachment download permission issue when ZA is active

    Greetings,
    There must have been a recent update to ZA Internet Security Suite and when I now click on an email attachment, it downloads, but when it tried to OPEN the attachment I now get a permission issue in:
    C:\Documents and Settings\(your account name)\Local Settings\Temporary Internet Files\Content.IE5\(temporary file name)
    Under EMAIL PROTECTION in ZA I have turned OFF the "Inbound Mailsafe Protection". Even when I had it "on" I added the file type I wanted (A family photo in .JPG format) as "OK", still did not work.
    The important fact here is: When I turn-off/shut-down ZA......I can download email attachments with NO ISSUE.
    Windows XP and using IE7
    ZoneAlarm Security Suite version:8.0.059.000
    TrueVector version:8.0.059.000
    Driver version:8.0.059.000
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:965572422
    Anti-spyware engine version:5.0.202.0
    Anti-spyware signature DAT file version:01.200812.5005
    AntiSpam version:5.0.61.9957
    I appreciate any help getting around this.....in advance

    Operating System:Windows XP Home Edition
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    pkane Guest

    Default Re: EMAIL attachment download permission issue when ZA is active

    ADDITION: I went on to my "next problem of late" and please add to this -> Game sites (like free AOL games for example), that cause JAVA to run on your machine to play them......now JAVA will not automatically run.
    Again, I tried shuttig down ZA and the games work just fine. I can't even go to the JAVA download page and run the version checker when ZA is running......as even that will hang the browser. Shut off ZA, and everything is fine.
    Where do I fix this one?
    Thanks in advance.....part II

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