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Thread: Anti-virus update: The task encountered an error

  1. #1
    klingle Guest

    Default Anti-virus update: The task encountered an error

    hi,

    i got a notif that my anti-virus was disabled... went into zonealarm internet security suite
    under the anti-virus/anti-spyware component and saw in red "Anti-virus Off". below that was
    a text blurb saying
    "Anti-virus scanning is de-activated. This can occur if the system clock
    has been set forward or anti-virus updates are disabled.
    Click here to update now and re-activate scanning
    "

    so i click and get an update progress window pop up. it runs for a bit and then
    says
    " Anti-virus
    The task encountered and error
    "

    please help!

    kevin

    Operating System:Windows XP Home Edition
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,287

    Default Re: Anti-virus update: The task encountered an error

    Hi!try all the steps detailed here:http://www.zonealarm.com.au/main/kb_...asp?KBID=11433Also check your system for malware with MBAM and Superantispyware, see download links here:http://forum.zonelabs.org/zonelabs/b...essage.id=3787Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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