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Thread: View Scan WIndow in ZAISS 8.0.059.000

  1. #1
    philip_statham Guest

    Default View Scan WIndow in ZAISS 8.0.059.000

    I have just upgraded to ZAISS 8.0.059.000. When
    viewing scan progress via the view scan
    window, if the minimise window (-) button is clicked the window closes rather than minimises and then has to be opened again from ZAISS (i.e it disappears from the task status bar at the bottom of the screen). This
    did not occur in previous versions of ZAISS. It is not standard behaviour for the minimise button in MS Windows and is therefore a bug in this version.
    I cannot find an e-mail address to notify technical support. Does anyone know how I can report this bug to Zone Alarm?
    Thanks,
    Philip Statham

    Operating System:Windows XP Pro
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Nov 2004
    Location
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    Posts
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    Default Re: View Scan WIndow in ZAISS 8.0.059.000

    Hi!yes, since version 8, this is the standard behaviour and it is by design.If you do not like it, you could write to ZA technical support and suggest a change: www.zonealarm.com/tsform Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    philip_statham Guest

    Default Re: View Scan WIndow in ZAISS 8.0.059.000

    Thanks for your response Fax.
    It may be by design but it does not conform to Windows standards and is therefore incorrect. The correct implementation would be for the - button to minimise the view scan
    window, the [] button to maximise the window and the
    X button to close the window.
    The [] button works as expected but the
    X button stops the scan (fortunately though
    there is an intervening confirmation stage). I really think that Zone Alarm should conform to the standards that everyone else uses.
    Thanks also
    for the link to ZA tech support. I will try to inform them through that channel.
    Best regards,
    Philip Statham

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: View Scan WIndow in ZAISS 8.0.059.000

    Hi!unfortunately not all users see MSstandards as well as you do...So, more users reporting this more likely ZA will change the behaviour.Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    philip_statham Guest

    Default Re: View Scan WIndow in ZAISS 8.0.059.000

    Thanks again Fax,
    I have just reported the problem to ZA Tech Support using the link that you kindly provided.
    Best regards,
    Philip Statham

  6. #6
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: View Scan WIndow in ZAISS 8.0.059.000

    You're welcome!Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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