Results 1 to 3 of 3

Thread: Update wont update, even after reinstall

  1. #1
    donovoncarsen Guest

    Default Update wont update, even after reinstall

    Hi there

    My ZA was working perfectly then I noticed that my PC would hang when it tried to do an auto-update. After a restart I tried a manual update but it keeps saying that it cant connect to the server. I uninstalled ZA and then reinstalled it and it says the same thing. I have no idea what is wrong. A friend of mine who is also using the exact same version, etc... is able to update and yet I am stuck. And it stopped working on its own... Please help...

    Operating System:Windows XP Pro
    Software Version:
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    findley Guest

    Default Re: Update wont update, even after reinstall


    <blockquote><hr>donovoncarsen wrote:
    Hi there

    My ZA was working perfectly then I noticed that my PC would hang when it tried to do an auto-update. After a restart I tried a manual update but it keeps saying that it cant connect to the server. I uninstalled ZA and then reinstalled it and it says the same thing. I have no idea what is wrong. A friend of mine who is also using the exact same version, etc... is able to update and yet I am stuck. And it stopped working on its own... Please help...

    Operating System:
    Windows XP Pro
    Software Version:

    Product Name:
    ZoneAlarm Internet Security Suite

    <hr></blockquote>Hi donovoncarsen,
    To resolve the problem of can't connect to the server:
    http://www.zonealarm.com.au/main/kb_...asp?KBID=11433
    http://forums.zonelabs.com/zonelabs/...=171138#M84076
    Findley



  3. #3
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: Update wont update, even after reinstall


    <BLOCKQUOTE><HR>donovoncarsen wrote:
    Hi there

    My ZA was working perfectly then I noticed that my PC would hang when it tried to do an auto-update. After a restart I tried a manual update but it keeps saying that it cant connect to the server. I uninstalled ZA and then reinstalled it and it says the same thing. I have no idea what is wrong. A friend of mine who is also using the exact same version, etc... is able to update and yet I am stuck. And it stopped working on its own... Please help...

    Operating System:Windows XP Pro
    Software Version:#.#.###.### &lt;=== what version of ZoneAlarm?
    Product Name:ZoneAlarm Internet Security Suite

    <HR></BLOCKQUOTE>

    to the Zone Alarm User Forum..try all the steps detailed here:http://www.zonealarm.com.au/main/kb_...asp?KBID=11433Also check your system for malware with MBAM and Superantispyware, see download links here:http://forum.zonelabs.org/zonelabs/b...essage.id=3787
    --------------------------------------------------------
    ZoneAlarm Security Suite version:8.0.059.000
    TrueVector version:8.0.059.000
    Driver version:8.0.059.000
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:976645483
    Anti-spyware engine version:5.0.202.0
    Anti-spyware signature DAT file version:01.200901.5195
    AntiSpam version:5.0.61.9957
    -------------------------------------------------
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •