What a pain and what makes it worse, Technical Support doesn't know how to fix it.
Here is the problem as mentioned in the message subject.
Sonic Wall Challenge is only recognizing the first letter in the email to be challenged.
Of course the email is undeleverable and it bounces back.
Here is an exceprt of the bounced email:
Undeliverable: Fw: Saskatoon Saskatchewan, Canada... [SonicWALL Anti-Spam Desktop CHALLENGE] System Administrator
Sent: Sun 2009/02/01 10:25 PM
To: Tom Gabriel
Your message did not reach some or all of the intended recipients.
Re: Fw: Saskatoon Saskatchewan, Canada... [SonicWALL Anti-Spam Desktop CHALLENGE]
Sent: 2009/02/01 10:25 PM
The following recipient(s) cannot be reached:
't' on 2009/02/01 10:25 PM
The "t" is actually the first letter in the email address.
Of of my challenged email ends up the same.
As a last ditch effort I am hoping somehere has a solution as I have asked ZoneLabs for a refund.
Any ideas???? Tom
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Internet Security Suite