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Thread: Cannot download e-mail attachments via Firefox

  1. #1
    itsmee Guest

    Default Cannot download e-mail attachments via Firefox

    Suddenly I can no longer download any attachments to e-mails. I use Firefox browser, and Yahoo for e-mails. When I get an e-mail with an attachment, yahoo carries out a virus check on it Ok, but when I try to download it nothing seens to happen.

    I am using XP home edition SP3
    ZoneAlarm Security Suite 8.0.059.000
    Anti-virus engine version 6.0.2.678

    Can anyone shed any light on this, or point me to the relevant posting?

    Operating System:Windows XP Home Edition
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: Cannot download e-mail attachments via Firefox

    Hi!the only setting that can have any influence on web pages is the ZA privacy control.Go to ZA privacy control and turn OFF cookies, adblocking and mobile control.Does it work now? If not, shutdown ZA. Does it work now? if not, is not ZA.Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    itsmee Guest

    Default Re: Cannot download e-mail attachments via Firefox


    <blockquote><hr>fax wrote:
    Hi!


    the only setting that can have any influence on web pages is the ZA privacy control.
    Go to ZA privacy control and turn OFF cookies, adblocking and mobile control.


    Does it work now? If not, shutdown ZA. Does it work now? if not, is not ZA.


    Cheers,
    Thanks Fax, I have made the changes you recommended and I can now download attachments again.

    One question though, by making these changes have I weakened my security in any significant way?

    Cheers,

    W Hurrell</blockquote>

  4. #4
    Join Date
    Nov 2004
    Location
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    Posts
    17,291

    Default Re: Cannot download e-mail attachments via Firefox


    <BLOCKQUOTE><HR>itsmee wrote:

    <BLOCKQUOTE><HR>
    One question though, by making these changes have I weakened my security in any significant way?

    <HR></BLOCKQUOTE></BLOCKQUOTE>No, not really. More privacy related than security related.Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    itsmee Guest

    Default Re: Cannot download e-mail attachments via Firefox


    <blockquote><hr>fax wrote:



    <blockquote>

    <hr>
    itsmee wrote:


    <blockquote>
    <hr>

    One question though, by making these changes have I weakened my security in any significant way?


    <hr>
    </blockquote></blockquote>
    No, not really. More privacy related than security related.


    Fax


    <hr></blockquote>

    OK, thanks very much for your time fax.

    Cheers,

    W Hurrell

  6. #6
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: Cannot download e-mail attachments via Firefox

    You're welcome!Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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