I recently purchased and installed ZoneAlarm AntiVirus on an older Toshiba laptop which we doubled the original RAM to 0.5GB and more than tripled the hard drive to 80GB with a much faster operating speed. Before and since, ZoneAlarm seems to have a mind of it's own. It resets preferences, shuts down the antivirus scan and acts like the wireless network on the computer is new every time it boots up. We have identified the network, which is constant, over and over again to no avail. I thought the new hard drive with is faster operating speed would resolve the problem, but it hasn't. I would like for a tech support person to talk with me while I'm on the computer to see if this can be resolved. If not, I will want my money back and I will switch this computer to another antivirus software. My other laptop uses ZoneAlarm with no problems. It has wireless capabilities, but I rarely use them. Please advise ASAP.
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Antivirus