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Thread: Truevector crash

  1. #1
    idonno Guest

    Default Truevector crash

    Have used ZASS for well over a year and today for the first time ever I got a box pop up telling me the TrueVector has effectively crashed.

    What I find worrying is I only updated to the latest version yesterday. Conincidence? Time will tell!

    Operating System:Windows XP Pro
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,289

    Default Re: Truevector crash

    Hi!try to reset the settings:1.) Hold down the Ctrl and Shift keys together
    2.) Right click on the ZA icon near your clock
    3.) Choose 'Reset' from the box that comes up
    4.) Choose Yes on the Reset Settings dialog box
    5.) When prompted, choose OK to restart your system
    6.) Follow the on screen configuration prompts after rebootOr clean remove/re-install:http://www2.nohold.net/noHoldCust542...n_install.htmlCheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    idonno Guest

    Default Re: Truevector crash

    Had to reinstall with the previous version - 2 crashes now and have too much to do today to mess around. I'll try a clean install another day.

    Cheers

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,289

    Default Re: Truevector crash

    You're welcome!Did you actually tried the reset? B-)Cheers,Fax

    Message Edited by fax on 03-07-2009 08:34 PM

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    idonno Guest

    Default Re: Truevector crash

    No, it wouldn't let me go back to the previous version without a clean reinstall. Seems the latest version is a one way boat. Back on the previous version 059 at the moment and have been up and running for well over 12hours now with no issues at all.

    I've put off the upgrade until I have some spare time to give it another whirl.

  6. #6
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,289

    Default Re: Truevector crash


    <BLOCKQUOTE><HR>idonno wrote:
    No, it wouldn't let me go back to the previous version without a clean reinstall. <HR></BLOCKQUOTE>Hi!The reset procedure does not get you back any version. It cleans out nay possible corruption in the settings, that could be probably the cause of your issues.Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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