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Thread: Removal of Anti Virus feature From Zone Alarm Security Suite

  1. #1
    tbeaconf Guest

    Default Removal of Anti Virus feature From Zone Alarm Security Suite

    Here is a strange one:
    Today I did three Microsoft updates: the Net update, Windows XP and the Malicious Software tool. After that was done, I opened my ZA and found I no longer had the Antivirus feature showing, only the Anti Spyware. Anyone else see this strange situation? What would the fix be? My license for the Pro version is still valid for 122 days.
    TBeaconF

    Operating System:Windows XP Home Edition
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    magicnumb Guest

    Default Re: Removal of Anti Virus feature From Zone Alarm Security Suite

    Sorry I don't have a answer, but I have the same problem. I did some updates and now my antivirus doesn't work.

  3. #3
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,473

    Default Re: Removal of Anti Virus feature From Zone Alarm Security Suite


    <BLOCKQUOTE><HR>magicnumb wrote:
    Sorry I don't have a answer, but I have the same problem. I did some updates and now my antivirus doesn't work.
    <HR></BLOCKQUOTE> to the Zone Alarm User Forum..It sounds like your ZA Database may be corrupted.

    ZA has incorparated a new way to Reset DataBase files so users don't need to go into Safe mode.


    To repair this problem, please follow the steps below. Please note that
    this will remove your program permission settings (so you may want to make
    note of them), but re-establishing them is a simple process.

    1.) Hold down the Ctrl and Shift keys together then

    2.) Right click on the ZA icon near your clock in the system tray lower right corner
    3.) Choose 'Reset' from the box that comes up
    4.) Choose Yes on the Reset Settings dialog box
    5.) When prompted, choose OK to restart your system
    6.) Follow the on screen configuration prompts after reboot



    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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