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Thread: Anti-Spyware scan is stuck?

  1. #1
    partho Guest

    Default Anti-Spyware scan is stuck?

    I started doing a ZA anti spyware scan 7hrs and 14 minutes ago, it has been stuck on 25% since the last 4 hours and Current data: WIN32. Trojan. Spy.KeyLogger.gr
    It says it has found 3 spyware.
    I am running ZA Security Suite 8.0.020.000
    which was updated yesterday.
    I am running XP pro with SP3 (up to date)on a Lenovo 3000 N200 Laptop.

    The computer is running very slow since a few days. Is this normal? I have had ZA for over four years now and I have never had such a long scan. What should I do?

    Operating System:Windows XP Pro
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    saverrill Guest

    Default Re: Anti-Spyware scan is stuck?

    Has there been any discussion on this yet? My system scans for hours also. I did get an answer to the anti-virus scan completely by accident. It apparently was left set in deep scan mode after the set up. That I should be able to remedy. However, it still takes a long time in both virus and spyware scan. I was wondering if anyone else has found answers?

  3. #3
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,464

    Default Re: Anti-Spyware scan is stuck?

    Try this, go into ZA Control Memu..AV/AS Main page, click Advanced Options a.)set Scan Mode to Normal, b.) set Scan options set Priority to High..
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  4. #4
    partho Guest

    Default Re: Anti-Spyware scan is stuck? RESOLVED

    <blockquote><hr>GeorgeV wrote:
    Try this, go into ZA Control Memu..


    AV/AS Main page, click Advanced Options
    a.)set
    Scan Mode to Normal, b.) set Scan options set Priority to High..



    <hr></blockquote>
    Thanks for your solution.

  5. #5
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,464

    Default Re: Anti-Spyware scan is stuck? RESOLVED

    Your Welcome..
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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